Project Overview
An Algerian agent purchased a 90m³/h concrete batching plant for an end client. Facing dual pressure—finding a reliable Chinese supplier while ensuring the end client’s satisfaction with equipment performance, quality, and delivery—the agent needed more than just a competitive price. AIMIX, with its AJ90 batching plant at the core, provided professional solutions, continuous communication, and full delivery support, enabling the agent to complete the project successfully and earn the end client’s approval.
Product:AJ90 Concrete Batching Plant
Core Need: Reliable, timely-delivered batching plant for the end client
Customer: Algerian agent purchasing for an end client
Location: Algeria
Background: The Agent’s Dual Role
For an agent, purchasing equipment is not just about the machine—it’s about the supplier’s support for their entire project.
This Algerian client was sourcing a 90m³/h batching plant in China for their end client. He stood between two parties:
Upstream: Finding a Chinese supplier with the right price, configuration, and delivery capability;
Downstream: Meeting the end client’s requirements for equipment performance, quality, delivery, and operation.
His supplier selection criteria went beyond “who offers the lowest price”:
Can this supplier truly help me complete the project?
Will they respond quickly if problems arise?
Will the end client ultimately approve?
Conflict: How to Truly Reassure the Agent?
Throughout the project, AIMIX did not simply say, “Our equipment is good, you can trust us.” Instead, we addressed the client’s concerns one by one:
Equipment Configuration & Technical Solution
Maintained continuous communication on AJ90 configuration details;
Adjusted solutions based on end-client requirements;
Ensured the plant met both the end client’s needs and project budget;
Production & Delivery Follow-Up
Responded promptly to every client question
Continued follow-up during delivery—not stopping after the contract was signed
Kept the agent informed of project progress to reduce uncertainty
Complete Delivery Service
Provided ongoing technical support after AJ90 delivery
Ensured smooth installation, commissioning, and operation
Helped the agent fulfill their commitment to the end client
Result: Successful Delivery, Both Parties Satisfied
- AIMIX successfully completed the delivery of the AJ90 batching plant. More importantly:
- Agent Satisfied: Expressed appreciation for the cooperation, recognizing AIMIX as a supplier that takes responsibility and solves problems
- End Client Satisfied: Approved the equipment and project results
- Project Success: The agent fulfilled their commitment to the end client and protected their reputation
About AIMIX Group: Your Global Partner in Construction Machinery
AIMIX Group is a leading construction machinery manufacturer with over 30 years of experience in developing innovative concrete batching plants, crushing equipment, and related solutions. With a firm commitment to quality and customer success, we have established a strong presence across 80+ countries, serving diverse sectors from mining and infrastructure to commercial construction.
Reliable & Customized Equipment:
Robust machinery designed for challenging environments
Custom configurations to match project-specific requirements
Strict quality control from raw materials to finished products
Global Network, Localized Support:
Offices and warehouses in strategic regions including Malaysia, the Philippines, and Indonesia
Multilingual after-sales teams providing timely onsite support
Comprehensive spare parts supply to minimize downtime
End-to-End Service:
Professional guidance from selection to installation and training
Remote monitoring and maintenance services available
Long-term partnership with ongoing technical support
