Requirements for recruitment service outlets:
Ensure to have fixed office.
4+ Professional maintenance engineers.
More than 2 sets of telephones.
Over 3 sets of tools for installation and maintenance use.
Over 3 sets of tools for installation and maintenance use.
Ability: To ensure enough staff to satisfy long-distance or close range of 24 hours’ after-sales service.
Clause of Revocation of After-sales service outlets:
1. The After-sales service center itself proposes a termination agreement for all kinds of reasons.
2. 2.Aimix office found that the after-sales service center exist in name only, can’t provide after-sales service for our local clients.
3. 3.The after-sales service center was found of words or actions of destroying Aimix reputation on purpose, and was point out but not corrected.
4. Poor service quality, indiscriminate charges during the repair period, causing bad effects among clients, leading to major complaints that are not resolved. Poor collaboration, who refused our company’s management assignment and made unreasonable demands.
5. No after-sales service occurred within 3 months after established the after-sales service outlets.
6. The after-sales service outlets have to report to the company’s after-sales service department and record, before revocation. And withdrawal of business after the company agreed.
7. If the after-sales service outlet submit faked information, then the signed agreement is invalid. All the consequences are borne by the outlets, and the company reserves the right to sue.
8. The service outlets, which was disqualified from Aimix after-sales service center, only can be settled the installation and maintenance fees, after return all accessories and other identifying materials with the office.
Work Requirements for Party B:
Strictly implement AIMIX after-sale service policy and various rules and regulations, and bear corresponding obligations and responsibilities.
Unconditionally obey the work assignments of Aimix after-sale service department and office, especially for cross-regional installation and maintenance service, and problems that dealers can’t deal with well.
Actively participate in and cooperate with activities organized by local quality supervision department, consumer associations, media, and the office.
After-sales service person must wear Aimix work clothes when they offer door to door service.
Only serve for Aimix group and shall not offer any sale or service business for other brands at the same time.
